Winngoo Matrimony FAQ

1. What is the Winngoo Matrimony agent panel?
The agent panel is a dedicated dashboard where registered agents manage member profiles, handle matchmaking activities, track interests, and communicate efficiently from one place.

2. Who can use the agent panel?
Only verified agents with an active account are allowed to log in and use the agent panel.

3. How can an agent register?
An agent can register by submitting their basic personal details, selecting their country, and choosing a suitable subscription plan.

4. What do agent plans include?
Each plan comes with a fixed number of profiles and a set validity period, and agents earn directly from members whose profiles are added under their plan.

5. What happens after registration?
After completing registration and payment, the agent receives secure login access to the dashboard.

6. What can agents do in the dashboard?
Agents can add and update profiles, view suitable matches, send and receive interests, chat with the users, and monitor their plan usage.

7. How are member profiles added?
Member profiles are created by agents by entering all required details directly into the system.

8. Can profiles be edited later?
Yes, agents can edit or correct profile information at any time when updates are needed.

9. How does matching work?
The platform automatically suggests compatible matches based on the details available in each profile.

10. How are matches displayed by gender?
Female profiles are shown only male matches and male profiles are shown only female matches to keep the results relevant.

11. Can agents see received interests?
Agents can view all interests that specific profiles have clearly within their dashboard.

12. Can agents send interests?
Agents are able to send interests to other suitable profiles directly through the system.

13. Is chat available for agents?
The platform provides a built-in chat feature that allows smooth communication during the matchmaking process.

14. What if the profile limit is reached?
When the profile limit is reached, agents can purchase additional profile slots without losing existing data.

15. Is plan upgrade required for extra profiles?
Agents do not need to upgrade their current plan because extra profiles can be added through separate add-on purchases.

16. Can agents track their plan usage?
Agents can easily check how many profiles are used, how many remain, and when the plan will expire.

17. Are agent accounts verified?
Agent accounts go through a basic verification process to maintain trust and platform quality.

18. Can agents manage profiles from other locations?
Agents can handle member profiles from different cities or countries using the same account.

19. Is the data secure?
All agent and member information is protected using secure storage and controlled system access.

20. What happens when a plan expires?
Once a plan expires, the agent will be unable to add new profiles until the subscription is renewed.